New Shipping Partnership Announcement: PassportUpdated 5 months ago

Thank you for reaching out to us! We understand your concerns regarding shipping costs and duties.

1. What is the new shipping partnership with Passport?

We are excited to announce our partnership with Passport, our new shipping company. This collaboration aims to streamline the shipping process and eliminate additional costs at the time of delivery, including duties.

2. How will this partnership benefit customers?

With Passport, you will no longer have to pay duties to receive your package. This change is designed to reduce the total cost of your order by eliminating the fees that were previously incurred for duties.

3. Will there be any changes to shipping costs?

Initially, you may notice that the shipping cost appears higher. However, over time, this adjustment should result in overall savings, as you will no longer need to cover duties fees upon delivery.

4. How can I provide feedback on my shipping experience?

We value your feedback! Please let us know how your experience with receiving your package goes. Your input helps us ensure that our shipping process meets your expectations.