What are the fees associated with international shipping?Updated 5 months ago
Thank you for reaching out, and we apologize for any confusion regarding fees at checkout. Here's an explanation of our international shipping process:
Our shipping method includes duties as part of the payment process. This approach ensures that your package crosses borders smoothly, without delays at customs offices. By incorporating duties upfront, there are no additional costs upon delivery, making the process seamless and hassle-free.
For shipments to the United Kingdom or Canada, customs charges, duties, and fees are unavoidable due to our products being shipped from the US. These fees are calculated during checkout to provide transparency and to prevent surprises upon delivery. Please note that these charges are related to taxes and duties required by local authorities, not fees charged by our store.
We understand the importance of clarity in shipping costs, and we strive to make your experience as straightforward as possible. If you have any further questions, comments, or feedback, please don't hesitate to reach out to us. We're here to assist you!