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Auto-Delivery Orders; How to Start, Cancel or Edit

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To sign up for Auto-Delivery (AKA recurring orders), simply click the auto-delivery option next to the product's image on that product's page. Then choose your desired delivery range, and add the item to your cart. Checkout as normal and your auto-delivery subscription will go into effect.

To cancel or edit your subscriptions (this includes your shipment date, quantity, delivery schedule, payment method, and/or shipping/billing address):

1. Access your account subscriptions by logging in here.

2. Select "Manage Product Subscriptions"

3. Select "Edit" or "Cancel recurring" 

Please note: We recommend making any changes to your auto-delivery schedule at least one week prior to your next scheduled shipment. This will ensure all updates are completed before your next delivery. Once an order is submitted, our system automatically starts processing it and we’re not able to make any modifications, which includes canceling or modifying orders. It is the responsibility of the customer to make any cancellations or edits prior to the order being placed. 

*In August of 2015, we began product subscription service that automatically delivers to the customer every 30, 45, 60, 75 or 90 days. This feature is entirely voluntary and is valid for all our individual full-size products.*

 

 

 

 

 

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