Order Questions
Help yourself to answers about placing, tracking or returning an order here.
Loyalty Rewards Program
I've already placed an order...
- ★ Why are your samples so small?
- ★ Auto-Delivery Orders; How to Start, Cancel or Edit
- ★ Can I make changes to my order after placing it?
- I accidentally ordered the wrong products, what should I do?
- Does purchasing a Sample Kit sign me up for a subscription?
- I received the wrong product or wrong order. How do I fix this?
I want to place an order...
- ★ Our Terms and Conditions for Online Orders
- ★ Coupon Code Policy & Usage
- Do you offer free shipping after a certain dollar amount?
- Do you deliver to PO Boxes?
- Can I combine my free shipping coupon with another coupon?
- I'm having trouble logging into my account