Free Gift-with-Purchase Promotion and Subscription OrdersUpdated 12 days ago
Q: Do I get a free gift on my subscription renewal orders?
A: Yes — Insiders receive surprise-and-delight gifts on certain renewal orders. These are the gifts mentioned in your subscription emails, and they ship in the box with that renewal. If a gift you were told about isn't in your box, contact us with your order number and we'll make it right.
Q: What about the free gift-with-purchase from a sale email?
A: Those promotions are for orders placed on the website during the sale, and they can't be added to a subscription renewal. Your Insider gifts are separate and aren't affected.
Q: What other Insider benefits are there?
A: A special holiday gift, giveaways throughout the year, and first access to sales and special promotions. Our Insider's Facebook Group also runs giveaways.