How to Swap out a Subscription ItemUpdated 10 months ago

Insiders are able to swap items on their subscriptions without having to cancel or recreate a subscription. You can simply swap for a new item onto your upcoming subscription! 

PLEASE NOTE: The subscription discount is applied per product; it is not applied to your account overall.  If you swap one product for another or even the same product (different size), you are subject to what the current discount is for that product at the time the swap is made.

Q: How do I swap a subscription item?

A: To swap a subscription item, follow these steps:

1. Log into Your Account: Visit annmariegianni.com and click on "Login" in the top-right corner. Use your account credentials to sign in.
2. Go to "SUBSCRIPTIONS": Once logged in, find the "SUBSCRIPTIONS" option in your account dashboard on the top right. This is where you can view all your active subscriptions.
3. Select the Subscription to Edit: Find the subscription that contains the item you wish to swap.
4. Find the "EDIT" Option: Look for the "Edit Products" purple button. Click on it to initiate the swap process. A pop-up titled "Manage Products" will appear on the right. 
5. Select the Swap Option: Click the three dots next to the product that you would like to swap. Select the "Swap Item" option. 
6. Choose a Replacement Item: You will see a list of available products you can swap with the current item. You can search by the name, or click next to view the next page of product options. Select the product you'd like to substitute for the existing item. You can also swap for the same item. Click "Confirm" to swap. 
7. Confirm the Swap: After choosing the replacement item, ensure to confirm and save your changes. You will click to confirm the product, then you will click to save the changes. This updates your subscription with the new item.
8. Verify Changes: After making edits or canceling, ensure that your changes are saved and reflected in your account.

If you encounter any issues during the process or require additional assistance, please contact the customer support team for help. They are available to ensure your subscription changes are made smoothly.