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How to swap out a subscription itemUpdated 8 months ago

Insiders are able to swap items on their subscription without having to cancel or recreate a subscription. You can simply swap for a new item onto your upcoming subscription! 

PLEASE NOTE: The subscription discount is applied per product; it is not applied to your account overall.  If you swap one product for another or even the same product (different size), you are subject to what the current discount is for that product at the time the swap is made.

(here is a video on how-to!)

  1. Log in to your account here
  2. Select My Account, go to "SUBSCRIPTIONS" at the top right
  3. On the Subscriptions portal, you will see a list of your current subscriptions 
  4. Scroll to the subscription you would like to adjust
  5. Select "Edit" on that subscription to make modifications
  6. Select the product window and a side window will pop out on the right
  7. Select "Swap Product"
  8. Search for the product you would like to swap
  9. Adjust quantity and frequency, if needed.
  10. Then click, “Swap Product” 
  11. Confirm all details on the next page, which is your main subscription page for that product
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