Items with the Same Date of Renewal to Ship TogetherUpdated 2 months ago

What is the same date renewal to ship together policy?

Our new system automatically processes items with the same shipping address that are scheduled to ship within 7 days of each other together in one package. This change helps save on shipping fees and packaging materials.

How does this policy benefit me?

• Reduced Shipping Fees: By combining your items into one shipment, you'll pay less for shipping.
• Environmentally Friendly: Fewer packages mean less packaging material is used, contributing to environmental conservation.

What are the criteria for items to be shipped together?

For items to be shipped together:

• They must be scheduled to ship within 7 days of each other.
• They must have the same shipping address, this includes the same lettering and punctuation.

Will my order qualify for combined shipping under this new policy?

If your items meet the above criteria, they will be processed together in the same package. You can contact our customer service team to confirm if your order matches these guidelines.

Can I request items to be shipped separately if they qualify for combined shipping?

Yes, if you prefer your items to be shipped separately, please contact our customer service team. Additional shipping fees may apply.

How will I know if my items are being shipped together?

You will receive a confirmation email indicating that your items are being processed together in one shipment. This email will provide the details of the combined shipping.

What should I do if my items are not shipped together even though they qualify?

If you notice that your items, which qualify for combined shipping, were not shipped together, please reach out to our customer service team for assistance.

Are there any exceptions to this policy?

While we aim to combine all qualifying shipments, certain exceptions may apply based on specific product requirements or shipping restrictions. Our customer service team can provide more information if needed.

If you have any further questions or need assistance, please do not hesitate to contact us. We're here to help!