Annmarie Skin Care Support logo
Annmarie Skin Care Support logo

All articles

Why is my Sun Love coming out Clear when I First Open it?Updated 7 months ago

Q: Why is the product coming out clear and oily instead of white?

A: It may have gotten separated, causing the dip tube (which brings the product up the tube from the jar) to be filled mainly with oil.

Q: How can I fix the separation issue with my product?

A: Follow these steps to resolve the issue:

  1. Open the bottle and remove the pump.
  2. Pump the clear oil back into the bottle.
  3. Shake the bottle well to re-mix the formula.
  4. The next few pumps should come out white and contain zinc.

Q: What should I do if the problem persists after trying to re-mix the product?

A: If you have any trouble with this process, please let us know, and we will be happy to assist you further.

Was this article helpful?
Yes
No