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I have a product question...

Are your products pH balanced

We absolutely understand the importance of having skincare that is balanced to the pH of our own skin.   All of our products are pH balanced for healthy skin! They range from 4.5-6.5, with most of them being right at 5.5. We test every batch to ensur

Do you products contain coconut oil?

Many of our products are infused contain coconut oil. I have compiled a list of products that DO CONTAIN coconut oil in some form. Please see below: Aloe Herb Cleanser Citrus Mint Cleanser Herbal Facial Oil for Normal and Combination Skin Herbal Fac

Our Jade Sourcing

Our jade has been fully certified. It is made of high quality Xiuyan Nephrite Jade from the Xiuyan County of Liaoning Province. This type of Jade was the first ever discovered in China and has been used since ancient times for carvings, and other pra

Your Prices are Too High

We understand the concern about the cost of our prices.  We want to let you know that we do our best to keep our costs as low as we possibly can while still offering the highest quality products possible. We create complex formulas with integrity by

What do I do if my Palo Santo Body Butter arrived melted?

We are so sorry to hear that your Palo Santo Body Butter arrived melted, instead of in its buttery consistency! It's best kept in a cool environment. To expedite use, mix it slowly at room temperature. If you have an AC or chill air, being near that

Products that DO have Lavender

We understand that under circumstances you might choose to avoid certain ingredients! We have reviewed all of our products closely to find products that are lavender free :-) Here is the list of products that we have which do not contain lavender:

My Pump Is Not Working

We are here to help!   Reach us directly at [email protected] and we can have a replacement pump sent out to you as soon as possible!

How Long Do Your Products Last?

This can all depend on how often you use the products, and how many pumps you use when you do.   Here are the approximate timeframes our full size products will last with daily use:   Aloe Herb & Citrus Mint Cleansers 50ml = 2 monthsAloe Herb & Citru

Why do you use Aluminum Bottles?

When formulating our products, we focused closely on finding the best packaging. Since the product would be used in showers and baths, we knew we couldn't use our typical Miron glass jars, as we didn't want to risk breakage. We are committed to avoid

Why do you use carrageenan?

We definitely understand your concern about products that contain carrageenan.  We love that you are wanting only the best for your skin and that you care about the ingredients in the products you choose to purchase.   We have not yet seen any studie

Are your palm oil and palm derivatives eco-consciously sourced?

We appreciate your interest in our products (and the environment!) :)   We, too, feel strongly about not only making great products, but also protecting our Earth. For this reason, the small amount of coconut-palm derived plant wax that is in a coupl

Do you products have Sodium Benzoate?

The sodium benzoate was needed in a sub ingredient as a small percentage (0.01% to be exact) of the total formula. We have been working on a formula for about 6 years now and have communicated with many different formulators on what is best for hair

Are your products on EWG?

We are proud to be lsited in the EWG’s Skin Deep Cosmetic Database! You’ll find our listings here: http://www.ewg.org/skindeep/company/Annmarie_Gianni_Skin_Care/ Our product and ingredient ratings on the site are generally low ranging from 1-2, which

What product do you suggest to remove eye makeup?

One thing you can do to remove eye makeup is to apply a couple of squirts of the Aloe-Herb Cleanser to a cotton ball and gently rub your eyes with it to remove any eye makeup. You might need to do this a couple of times. If you are not already using

Do your products contain fragrance?

Fragrance is an interesting word within the beauty industry. More often than not it is an indicator that a chemical has been added to a product to create a specific scent profile. Here at Annmarie Gianni Skin Care we pride ourselves on ethically sour

Do your products contain heavy metals?

We at Annmarie Skincare pride ourselves on using only organic and wildcrafted ingredients in all of our products. Which means you won't find any heavy metals in our ingredients lists :-) We're made safe certified! Please check out our blog about that

Do you products contain Vitamin E?

We are hesitant to fully suggest our line to you, because so many of our products do contain Vitamin E or have ingredients that have come in contact with Vitamin E. What we might suggest is that you take a peek at some of the products that you are mo

Is your packaging sustainable?

The environment is very important to us, too! We take very special care to ensure that we are using the best practices for all of our product and shipping packaging. 🙂 All of our eco-friendly boxes are made at a 100% wind powered facility in Minnesot

Do you have a Vitamin C serum?

While we do not have a Vitamin C serum, we do have products that have ingredients high in Vitamin C! Citrus Stem Cell Serum Alma Powder - Also known as Indian gooseberry or amalaki, delivers both cleansing and conditioning properties. It is high in V

Do your products contain nuts?

Below are a list of our products that contain some form of tree nut oil or butter: Herbal Facial Oil for Oily Skin (Hazelnut Oil) Herbal Facial Oil for Sensitive Skin (Sacha Inchi Nut Oil) Palo Santo Body Butter (Kukui Nut Oil,Macadamia Nut Oil, She

Do you have any suggestions for redness?

Unfortunately, due to very strict FDA regulations, we are unable to recommend, diagnose, suggest, or prescribe any of our products for any specific purpose, including redness. I am happy to send this email along a list of our products that may help t

Are You Minerals Mined?

This is a great question!  We, too, care deeply about the environmental impact mining can have on the earth! We have made sure to source only from mining companies who are mindful around sustainability and safety. The minerals that are in Annmarie's

How to Use the Gua Sha

Gua Sha is an ancient Chinese technique known to promote radiance and ease facial tension. Handcrafted with true Xiuyan jade, our Gua Sha Lifting Tool is designed to beautify the look of skin, contour your features, and relieve negative energy. Each

How to Use the Jade Roller

Use this tool after cleansing and toning. Simply apply your preferred facial oil and roll the larger end of the tool from the middle of the face outwards across the cheeks. Next, roll upwards from eyebrows to forehead, and then from chin to upper jaw

Ingredient Spot Light: Lactic Acid

We love that you are interested in what Lactic Acid is, does, and how to incorporate it into your skin care regimen. Lactic Acid is an ingredient available in many skin care products and both organically derived and synthetically created versions exi

Discontinued Essential Oils and Mineral Make Up

Essential Oils & Full Size Mineral Make Up It was a difficult decision but after a lot of consideration, we decided to discontinue the production of our full size Mineral Makeup and our Essential Oil lines indefinitely. While we have a strong followi

Do you have samples available?

We would love for you to try our products!  We have shifted away from offering many of our products in sample form, but do have many travel sizes available.   We do, however, have some of our products available in sample form and are happy to share t

Are Your Products Certified USDA Organic?

Our website does not say that we’re Certified Organic and the reason is because we are not certified ;)It’s very expensive to go through the certification process. We spend this money on high-quality organic ingredients instead of paying a certificat

Are Your Products Gluten-Free?

Yes—we are very proud to say that most of our products are gluten-free!  Here is a great blog article on our decision to be gluten-free :) Some of our new products - the Sunrise Shampoo and Conditioner both contain the ingredient anhydroxylitol which

Do You Use Soy or Corn In Your Products?

Regarding soy and/or corn in our products—yes, the vitamin E tocopherols and glycerin in some of our products are derived from non-GMO soy or corn. If you’re allergic to either soy or corn it’s unlikely that you would have an allergic reaction since

Are Your Products GMO Free?

Yes, we are very strong advocates of using all non-GMO ingredients. All of the ingredients that we have in our products, that may be from the typical genetically engineered crops (such as glycerin, Vitamin E, Vitamin C, or Xanthan Gum), we source fro

What Is the Difference Between Your Anti-Aging Serum and Anti-Aging Facial Oil?

Below are the main differences between these two products: Our Anti-Aging Serum is a wonderful product for tightening and firming the look of your skin, plumping fine lines, and revitalizing the appearance of mature skin. This serum is formulated to

My Product Looks, Smells, or Feels Different Than Last Time.

Don't worry if your product seems a bit different than you remember! Because we use completely natural ingredients, the color, scent, consistency, or texture may vary between batches. Please know that our products are still as effective as they alway

Can I Use Your Products Alongside Ones From Another Line?

We always recommend creating & maintaining a full regimen within our line for best results as all our products work synergistically together. However, if there are some products from other lines that you love with all your heart, you can, of course,

What Order Should I Apply My Products In?

There are a couple ways you could do it, but here is our general guideline for applying our products:  Wet your skin lightly with lukewarm water.  Cleanse your face using 2-4 pumps of cleanser.  Dap face dry and then spritz on 2-4 sprays of toner. A

What Are Your Renamed, Reformulated, and/or Discontinued Products?

Here is a list of all our products that have been either renamed, reformulated, or discontinued:  Renamed:  Repair Serum is now Citrus Stem Cell Serum Unscented Facial Oil is now Herbal Facial Oil for Sensitive Skin Reformulated:  Sun Love Botan

Is Your Herbal Facial Oil for Sensitive Skin Anti-Aging?

Yes! This calming and soothing formula reduces the appearance of fine lines and wrinkles without irritating sensitive skin. Omega-rich oils — sacha inchi and camellia seed — nourish and revitalize skin. Though formulated for sensitive skin, this oil

My Products Arrived Warm, Are They Still Okay?

We completely understand your concern about your products being warm when you received them. Luckily, even with a little heat from the sun, your products will be perfectly fine! Just be sure to bring them inside and store them in a dry, cool spot onc

How Do I Use Sun Love?

**Please note: the SunLove is currently undergoing reformulation.**     **Please note: Separation can occur naturally with Sun Love, the facial oil base is much lighter in weight than the cocoa butter and beeswax. Shake well before use for an even ap

Why Should I Use Oil to Moisturize If I Have Oily Skin?

When you have oily skin, it is generally because of a lack of hydration in the layers of the skin. This causes your skin's sebaceous glands to produce more oil to balance out your moisture levels. Excess sebum can cause oily skin as well as clogged p

Is It Safe to Use Your Products On a Teen Or Young Child?

You can use our line on children over the age of 2. While using the products on children's skin, please use caution. If your child's skin has a reaction, please discontinue use immediately. Also, for skin that young, please don't use products that ar

Are Your Products Safe to Use During Pregnancy?

If you're the one who's pregnant, congratulations on your new addition!  Our products are safe for you to use during pregnancy :) Most herbalists usually recommend to stay away from pure essential oils (on their own) while pregnant, but it's a differ

How Long Do Your Full Sized Products Last?

Great question! This can all depend on how often you use the products, and how many pumps you use when you do. Here are the approximate timeframes our full size products will last with daily use: Aloe Herb & Citrus Mint Cleansers 50ml  =  2 months

Why Do Your Products Come In Violet Glass Bottles?

Our products are made with love and specifically packaged in Miron Violet Glass, we use it because we do not use chemicals or preservatives in our line :) Miron Glass has scientifically been shown to preserve natural ingredients stored inside for a l

What Product Should I Use to Protect Me From the Sun?

Our Sun Love contains 15% transparent zinc oxide, containing no harmful nano spheres (nanoparticles). It's also filled with antioxidant rich, moisturizing oils! We definitely recommend this product for daily use, or when you might be spending a littl

Do Your Products Have Expiration Dates?

All of our products are made using the highest quality ingredients with no chemical preservatives. We use herbs, natural tinctures, and special Miron glass to preserve the products, but they do have recommended shelf lives to keep the products as fre

Is Your List Of Ingredients Complete?

Yes, in fact, we can guarantee it! The most important thing to us, besides having the most effective line possible, is to have products free of nasty chemicals and to be able to show the world our ingredients with complete transparency. Many companie

My Coconut Body Oil Is Solid. What Do I Do?

Our products are all natural and contain no artificial ingredients or preservatives. What this means is that the ones that contain pure coconut oil may solidify. Virgin coconut oil in its natural state will solidify at room temperature. It naturally

What Are the Differences Between Your Serums?

All our serums do have different functions, though they're all very hydrating for the skin. You can choose to use one, two, or all three :) If you use more than one, you can easily rotate through using them on different days.  Our Anti-Aging Serum ha

Are Your Products Vegan? Do You Test On Animals?

Our line is mostly vegan EXCEPT for the following products: Illuminating Pearl Mask, Coconut Honey Mask, Anti-Aging Eye Cream, Sun Love, & Antioxidant Lip Balm. These products contain beeswax and/or honey.We also NEVER test on animals or anything equ

Do You Have Samples of Your Anti-Aging Eye Cream?

We would love to offer you a sample of our Anti-Aging Eye Cream. However, we aren't able to make any samples of this highly active product because it doesn't behave well in sample packaging and can oxidize quickly. Once its formulation is complete, i

How Long Do Your Sample Kits Last?

Our sample kits are designed to provide you with a few uses to get familiar with our products.  The length of use will vary - most folks get a few days and others have shared with us that their samples lasted them a week or so. This is definitely eno

How Do I Use My Sample Kit?

You can find complete instructions on each of the sample kit product pages. You will find them all here in the "sample kit" section.  Once you select your desired sample kit, you may view the details & instructions for each included product by scroll

Are Annmarie's Products Non-Comedogenic?

Fragrance is an interesting word within the beauty industry. More often than not it is an indicator that a chemical has been added to a product to create a specific scent profile. Here at Annmarie Gianni Skin Care we pride ourselves on ethically sour

Difference Between Annmarie Cleansers

Below are the main differences between these two products: Our Anti-Aging Serum is a wonderful product for tightening and firming the look of your skin, plumping fine lines, and revitalizing the appearance of mature skin. This serum is formulated to

Differences Between Annmarie Toning Mists

All our serums do have different functions, though they're all very hydrating for the skin. You can choose to use one, two, or all three :) If you use more than one, you can easily rotate through using them on different days.  Our Anti-Aging Serum ha

What do I do if my Palo Santo Body Butter arrived not completely full?

We are so sorry to hear that your Palo Santo Body Butter arrived melted, instead of in its buttery consistency! It's best kept in a cool environment. To expedite use, mix it slowly at room temperature. If you have an AC or chill air, being near that

What do I do if my Palo Santo Body Butter arrived beaded or lumpy?

We are so sorry to hear that your Palo Santo Body Butter arrived melted, instead of in its buttery consistency! It's best kept in a cool environment. To expedite use, mix it slowly at room temperature. If you have an AC or chill air, being near that

What do I do if my Coconut Honey Mask arrived grainy?

We are so sorry to hear that your Palo Santo Body Butter arrived melted, instead of in its buttery consistency! It's best kept in a cool environment. To expedite use, mix it slowly at room temperature. If you have an AC or chill air, being near that

Basic Skin Care Regimen for All Skin Types

Below are a few skin care regimes for you depending on your skin type. Normal Skin: We would suggest our Aloe Herb Cleanser twice a day (in the morning and evening), our Ayurvedic Facial Scrub two to three times a week, and our Neroli Toning Mist thr

Do You Recycle Miron Glass?

Great question! We like where your head's at ;). As of right now we do not have a program to recycle our glass bottles. We have consistently searched for ways to create some sort of recycling program for our bottles, but have not figured out a way th

What is the pH Level of your products?

All of our products are pH balanced for healthy skin! They range from 4.5-6.5, with most of them being right at 5.5. We test every batch to ensure this is true :).

Why are your Shampoo and Conditioner in an aluminum bottle?

In preparing to launch our Shampoo and Conditioner, we focused in closely to figure out the best packaging. We knew we couldn't store it in our typical Miron glass jars, as this product would be in our customer's showers and baths and we didn't want

I am concerned about the Kaolin Micro Exfoliant aluminum tube.

As we prepared to launch the new packaging for our Kaolin Micro Exfoliant, we had gone back and forth on whether to keep this facial scrub in a plastic bottle or to make a switch to something different. We knew we couldn't store it in our typical Mir

All about Sweet Sunrise Shampoo and Conditioner

They're both packed with densely nourishing herbs steeped in hydrating aloe vera and finished with a bright citrusy scent with herbaceous notes. Our Shampoo works to hydrate and purify, while our Conditioner is restorative and strengthening. Nettle i

More about our scrubs and exfoliants

We have three different facial scrubs/ exfoliants to choose from!! :). One is the Ayurvedic Facial Scrub which is a fragrant Indian herbal treatment with horsetail and fenugreek seeds that exfoliates and softens. It has mineral-rich Rhassoul clay fro

Gua Sha vs Jade Roller

The Gua Sha and Jade Roller have both similarities and differences, it comes down to preference in modality. The style of usage of the tool is the main difference. One, you gently roll on the face by holding the stem, the other is meant to be held in

Our 3-Step Process: Curate. Infuse. Create.

We are focused on creating organic skincare that you yourself can be proud to wear with confidence!. Here is a break down of our 3-Step Proprietary Energized Botanical Infusion Process so you can better understand how our products come to be:. Step 1

What is the difference between and oil and a serum

I am happy to shed some light on what an oil versus serum is and does for your skin!. Our facial serums are used to tighten, firm, even skin tone and reduce the appearance of wrinkles and fine lines. The base is herb-infused aloe juice, which absorbs

Eye Cream vs Eye Serum

We like to think of the Fruit Ceramide Eye Serum like we would think of a serum for the face. The serum step helps to provide deep hydration to your skin, penetrating the different layers to plump and hydrate. After any serum you want to apply some s