Thank you for wanting to introduce someone new to our line! We really appreciate it.
To find the Loyalty Rewards Program details on our site, just sign into your account and click "View Account", then click Loyalty Rewards. That will open a pop-up window with all necessary information on how to earn & redeem your points.
HOW TO REFER:
Our Refer a Friend program is for existing customers to share our line with friends and family members who are new to our site :)
When viewing the Rewards Program pop-up window, click on "Earn" to see ways to earn points. Then click "Refer now!" under "Refer a Friend". There will be several options that pop up, but the easiest option would be referring by email. Next, enter the email(s) of your friend(s) that you'd like to refer. They must be a new customer and not in our system in order for the referral to work. If the referral is successful, your friend(s) will receive an email directing them to our site & how to receive a $25 off coupon code. The $25 off code works on any order over $75 :) As soon as the coupon code is used by your friend(s), you will receive 2,500 loyalty rewards points in your account automatically—you will receive 2,500 points for every friend who places an order with the code.
WHY DIDN'T I GET MY REFERRAL POINTS?:
Thank you for referring your friend to our line!! In order for you to receive your points, your friend must use the discount code that was emailed to them. Once that code is used in our system, those points will automatically be added to your account.
If you are having any trouble with our referral system, please write or call in and one of our Customer Happiness Ambassadors will help you out. :)