You may reach the chat here! You will find a bot that can assist you with our FAQs. If you need further help, we will be happy to reply to you via email ASAP!

Email us here! We will respond to you ASAP, Monday-Thursday. 7am-3pm PST

If you opt to call please know that we do not take live calls. Please leave a voicemail and we will get back to you by email or by returning your call. Please ensure that you include your order number and email address in your message.

Annmarie Skin Care Support

Home page of the Annmarie Skin Care Support Help Center

We're always providing special deals and love to keep you informed through our email and text notifications. 

To stay in the know about our latest sale, we encourage you to subscribe to our email list. And to be the first to know, with early access, to sales and new product launches, we encourage you to sign up for text notifications. 

You can find the email and text subscription link here.

 Do you have any sales going on right now?

It sounds like you might benefit from joining one of our group skin consult calls! 

Click on the link below to sign up:
https://calendly.com/skinconsult-annmarieskincare/group

We would love to have you!

What products are best for me? 

Hi there,

Thanks for contacting us!

HOLIDAY SHIPPING CUT-OFFS

Our shipping team is moving as quickly as possible to process your order. During this peak season, please allow 4 business days for processing. Please place orders by Monday, December 12th to get your gifts in time for the holidays!

To receive the package by 12/25, order by: 
USPS Standard Flat Rate $5.99- 12/12
UPS 2nd Day Air (dynamic rate)- 12/21
UPS Next Day Air Saver (dynamic rate)- 12/22
Annmarie Skin Care Domestic Shipping Policy:
USPS Standard Flat Rate $5.99- Orders typically arrive within 3-5 business days after the order is shipped.
UPS 2nd Day Air (dynamic rate)- Orders arrive within 2 business days after the order is shipped. 
UPS Next Day Air Saver (dynamic rate)- Orders arrive within 1 day after the order is shipped.
**PLEASE NOTE: There are an additional 1-4 business days for processing in our warehouse.

For example, if you purchased the Standard Flat Rate of $5.99 you order would take 1-4 business days to process in the warehouse and then arrive to you within 3-5 business days thereafter.  

Once an order leaves our warehouse, you will receive shipping information via email which includes a tracking number. If you cannot find this email, we are happy to send the tracking details to you. 

To view more about our domestic shipping policy, click HERE.
To view our Canada Shipping Policy click HERE. 
To view our International Shipping Policy click HERE. 

I hope this helps! : )

Much love,
The ASC Customer Care Team

What is your shipping policy?

All Us and Canadian orders: 
We offer a 100% satisfaction guarantee within 30 days of purchase. 

Initiate your Return or Exchange here: https://annmariegianni.loopreturns.com/
 
All other International orders: 
Please leave a message for us. 

You can find our return policy here for full details.

What is your return policy? 

Our promise to you is to always source the cleanest, highest-quality ingredients. While we are not certified organic, you can find certainty in the truth that all of the ingredients we source are grown organically or wild-crafted. 

What we can guarantee is that each product contains at least (if not more) 95% organic and wild-crafted ingredients. 

You are more than welcome to take a peek at our ingredients glossary for ingredient detail as well as our FAQ on our reason as to why we are not certified organic.

What type of ingredients do you use?

I want to find my skin type and the best products!

What is your shipping policy?

What is your return policy?

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