What should I do if I experience sunburn while using Sun Love?Updated a year ago

Oh no! Your comfort and safety are important to us, especially when using our Sun Love product. We're sorry to hear about your sunburn experience.

1. What should I do if I experience sunburn while using Sun Love?

While Sun Love is designed to provide effective sun protection, some individuals may still experience sensitivity to the sun. We recommend reapplying Sun Love every couple of hours, especially after swimming or sweating, to ensure continuous protection. Despite these precautions, some people may still find themselves more susceptible to sunburn.

2. What options do I have if Sun Love isn't suitable for me?

If you feel that Sun Love isn't the ideal product for your needs, we completely understand. Your satisfaction is our priority. Please contact us, and we'll be happy to assist you with a refund or exchange to find a product that better suits your skin's needs.

3. How can I arrange for a refund or exchange?

To arrange for a refund or exchange due to sensitivity or any other reason, please reach out to our customer support team. We're here to help make sure you find the right solution for your skincare needs.

We strive to provide products that promote skin health and safety. If you have any further questions or concerns, please don't hesitate to contact us. Your feedback helps us improve our products and services.