Why Aren't Your Trial Kits Larger?Updated 6 months ago
Our sample and trial sizes are small in size but big on results. Please know that because we use such high-quality, organic, and fresh ingredients, the price of those ingredients are more costly. We assure you that the size of our samples reflects our costs to create them!
Q: Why are the prices of your products higher?
A: We appreciate your question! Please know that we use high-quality, organic, and fresh ingredients, which makes the cost of those ingredients more expensive. We can assure you that the size of our trial kit reflects our costs to create them, especially since they are discounted.
Q: How long do the sample-sized and trial-sized items last?
A: Our sample-sized items are designed to last just a couple of days, sometimes even up to a week. Our trial sizes can last a week or more. Remember, a little bit of product goes a long way, and the amount in your trial kit is enough for most people to start seeing results in a short period.
Q: Is there any discount provided with the trial kit?
A: Yes, when you purchase the trial kit, you receive a $10 off coupon for your next purchase of full-size products. This helps alleviate the cost of the trial kit if you decide to move forward with purchasing full-sized products.
Q: What if the trial kit wasn't enough for me to evaluate the product?
A: If you feel that there wasn't enough product to get a good grasp, please let us know. We would be happy to send you another set of samples to continue testing. Alternatively, you can use our return process on the order.
Q: What is your return and exchange policy?
A: Our 30-day Return & Exchange Policy starts from the time your order is delivered, allowing for the necessary shipping and delivery process. Here is a link to start your return or exchange. You will need your order number and postal code to get started. The entire process can be handled on your own, and if you need guidance, you can follow the steps provided on our website.
Q: Who can I contact if I need further assistance?
A: If you need anything further or have any questions, we are here to help always! Feel free to reach out to our customer service team for assistance.