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I Accidentally Ordered the Wrong Products, What Should I Do?Updated 5 days ago

It happens. Within 1 hour of placing your order, you can fix it yourself: open your order confirmation email, click Edit or View Your Order, and swap, add, or remove products.

After that, if the whole order is wrong, you can refuse the package when it arrives or write "return to sender" on the unopened box and hand it back to the carrier. We'll refund the order once it reaches our warehouse.

If only part of a larger order is wrong, contact our Customer Care team with your order number, what you ordered, and what you meant to order, and we'll sort out the best fix.

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