We are in the office Monday through Thursday, weekly, except for Holidays. EMAIL. Writing to us at ask@annmariegianni.com is the best way to receive a fast and efficient resolution to your inquiry. PHONE. You can also call us at 866-729-9434. Please

<h2 id="what-is-the-best-way-to-contact-customer-support">What is the best way to contact Customer Support?&#xA0;</h2>We are in the office Monday through Thursday, weekly, except for Holidays.&#xA0;EMAILWriting to us at <a href="mailto:ask@annmariegianni.com">ask@annmariegianni.com</a> is the best way to receive a fast and efficient resolution to your inquiry.&#xA0;PHONEYou can also call us at 866-729-9434.&#xA0;Please know that we do not answer live calls.&#xA0;<style type="text/css" id="isPasted">
p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 13.0px 'Helvetica Neue'}
</style>The more information you can give us on the voicemail, the faster that we can resolve your issue!&#xA0;By providing us with the order # and email address spelled out, we can handle it more immediately.Our general response time is within 1-3 business days.Please keep in mind that we respond to inquiries in the order in which they are received.If possible, we will email you back with a quick resolution.&#xA0;

Contact Information

<h3 id="isPasted">How to Log Out of Your Account</h3><ol><li style="font-size: 16px;">Go to the Main Page: While you are in your account, navigate to the main page <a href="#" rel="noreferrer">here</a>.</li><li style="font-size: 16px;">Find the &quot;LOG OUT&quot; Button: You should see the &quot;LOG OUT&quot; button just below the box on the left with the points.</li><li style="font-size: 16px;">Click &quot;LOG OUT&quot;: Simply click the &quot;LOG OUT&quot; button, and you will be all set!</li></ol> <h3 id="how-to-log-in-to-your-account">How to Log In to Your Account</h3><ol><li style="font-size: 16px;">Go to the Main Page: While you are in your account, navigate to the main page <a href="#" rel="noreferrer">here</a>.</li><li style="font-size: 16px;">Enter Your Email Address and Password: Input your login credentials in the provided fields.</li><li style="font-size: 16px;">Click &quot;LOG IN&quot;: Simply click the &quot;LOG IN&quot; button, and you will be all set!</li></ol>

How do I log in and out of my account?

If you're experiencing issues logging into your account, follow these steps to reset your password:. Visit the Login Page: Go to our account login page here. Click "Forgot Your Password?": Below the "login" button, you will see a "forgot your passwor

If you&apos;re experiencing issues logging into your account, follow these steps to reset your password:<ol><li>Visit the Login Page: Go to our account login page <a href="https://shop.annmariegianni.com/account/login" rel="noreferrer" target="_new">here</a>.</li><li>Click &quot;Forgot Your Password?&quot;: Below the &quot;login&quot; button, you will see a &quot;forgot your password?&quot; link. Click on this link.</li><li>Follow the Instructions: After clicking the link, follow the instructions provided to reset your password.</li></ol>If the above steps do not work for you, please let us know, and we will be happy to send you a password reset link via email. You can contact us for further assistance <a href="https://support.annmariegianni.com/hc/en-us/articles/205277494-I-m-Having-Trouble-Logging-Into-My-Account" rel="noreferrer" target="_new">here</a>.We hope this helps you regain access to your account!

How Do I Reset My Password?

Why can't I access the Ageless Masterclass?. We're sorry you've had trouble accessing the Ageless Masterclass! Here’s how to get started:. How do I access the course content?. What are the steps to create my account?. What if I still have issues?. If

Why can&apos;t I access the Ageless Masterclass?We&apos;re sorry you&apos;ve had trouble accessing the Ageless Masterclass! Here&#x2019;s how to get started:How do I access the course content?<ol><li style="font-size: 16px;">Check your email: On the first day of the Ageless Masterclass (June 5th), you should have received an email titled, &quot;Ageless Masterclass: Module 1 Ready.&quot; This email contains directions and access to your account.</li><li style="font-size: 16px;">Can&apos;t find the email? If you can&apos;t locate the email, use the following direct link to access the course content: <a href="http://www.ageless.film/member-dashboard" rel="noreferrer" target="_new">www.ageless.film/member-dashboard</a>.</li></ol>What are the steps to create my account?<ol><li style="font-size: 16px;">Go to the dashboard: Visit <a href="http://www.ageless.film/member-dashboard" rel="noreferrer" target="_new">www.ageless.film/member-dashboard</a>.</li><li style="font-size: 16px;">Create your account: Follow the instructions to set up your account.</li><li style="font-size: 16px;">Start viewing modules: Once your account is created, you&#x2019;ll be able to start watching Module 1 and any other modules that have been launched. A new module will be available every week thereafter.</li></ol>What if I still have issues?If you have any further issues, please let us know! We&#x2019;re here to help.

Trouble logging into the Ageless Masterclass

Thank you for reaching out and for participating in our Refer a Friend Reward Program!. Our Refer a Friend Reward Program is designed to reward you for sharing Annmarie Skin Care with your friends. You can find detailed instructions on how to refer a

Thank you for reaching out and for participating in our Refer a Friend Reward Program!Our Refer a Friend Reward Program is designed to reward you for sharing Annmarie Skin Care with your friends. You can find detailed instructions on how to refer a friend and use your personal referral link <a href="https://support.annmariegianni.com/hc/en-us/articles/115011956267-How-Do-I-Refer-a-Friend-" rel="noreferrer" target="_new">here</a>.What are the limitations of using the referral code?There are a few important limitations to keep in mind when using your referral code:<ul><li style="font-size: 16px;">The order total must be $75 or more.</li><li style="font-size: 16px;">The code is valid only for first-time customers.</li><li style="font-size: 16px;">Each code is a one-time use per customer.</li><li style="font-size: 16px;">Your referral code can be used up to 5 times. If it has reached its limit, simply log into your account to generate a new code.</li></ul>We&apos;re here to assist you if you have any further questions or need additional support.

How does the Refer a Friend Reward Program work and how do I use my referral link?

Q: Do I need to be a Facebook member to join the Live Event?. A: Good news, you do not have to be a Facebook member to join the Live Event!. Q: How will I receive the link to the event?. A: We will send out an email on the day of the event with the l

<div data-message-author-role="assistant" data-message-id="f40496f1-08f4-4ffd-a0f6-577f0895fd45" dir="auto" id="isPasted">Q: Do I need to be a Facebook member to join the Live Event?A: Good news, you do not have to be a Facebook member to join the Live Event!Q: How will I receive the link to the event?A: We will send out an email on the day of the event with the link. If you are signed up for text notifications, you will also receive a text message with the link. If you haven&apos;t signed up for text notifications yet, you can do so by clicking <a href="#" rel="noreferrer">here</a>.Q: Why do I need to RSVP for the event?A: The RSVP helps us get an idea of the event&apos;s headcount, but it is not required to join the event.</div> Check out our&#xA0;<a href="https://www.annmariegianni.com/events/?_gl=1*9k1d9i*_gcl_au*MjcyNjQ4ODUxLjE3MTYyMzEwNDU.*_ga*MTU0MzYyNTczNi4xNjgzOTI5MjQ1*_ga_G38KCQFD3X*MTcxOTQxODY2Ni40NTEuMC4xNzE5NDE4NjY2LjYwLjAuMA" id="isPasted" style=" text-decoration: underline;" target="_blank">Events Page</a>, where you can find information on upcoming Live Events with our team. When joining an event, customers will be shared on special deals made just for that window of time!

Joining a Live Event

Wild & Beautiful Collective Rewards Program

Text Message Notifications

Unsubscribing

You may reach the chat here! You will find a bot that can assist you with our FAQs. If you need further help, we will be happy to reply to you via email ASAP!

Email us here! We will respond to you ASAP, Monday-Thursday. 7am-3pm PST - PLEASE NOTE WE ARE IN AND OUT OF THE OFFICE DURING THE HOLIDAY SEASON. WE WILL BE HAPPY TO ASSIST YOU ASAP!

If you opt to call please know that we do not take live calls. Please leave a voicemail and we will get back to you by email or by returning your call. Please ensure that you include your order number and email address in your message.

Annmarie Skin Care Support