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I want to place an order...

I want to add a gift note

We are so thrilled to be able to offer you a new feature on our website! Gift Notes!We understand that in the digital age people like to send presents straight from the web. What better way to let someone know you are thinking of them with a personal

Are Sample Kit Offers Free to Ship Internationally?

Our Sample Kits are only able to ship free within the US and Canada only. We are so sorry for any inconvenience with this! We do offer a 100% satisfaction on our products. So feel free to purchase a full size item or two that you are interested in tr

Do You Offer Free Shipping After a Certain Dollar Amount?

As much as we wish we could, we do not offer automatic free shipping after a certain dollar amount at this time, ie. "free shipping over $100".  We understand that shipping charges are a large factor of shopping online and this is something that we'r

Do You Deliver to PO Boxes?

We sure do! :) Just make sure that you do not select a UPS shipping option during check out, we have various USPS options available.

Can I Combine My Free Shipping Coupon with Another Coupon?

We cannot combine coupons, unfortunately. Our system will only allow the use of one coupon per order, our free shipping coupons are no exception. We apologize for the inconvenience!

Our Terms and Conditions For Online Orders

PLEASE NOTE: Once your order is submitted, it immediately begins processing, therefore we are not able to make any changes. This includes product changes, new address information, or cancellations. Please make sure all of your order information is co

I'm Having Trouble Logging Into My Account

We're so sorry that you are having difficulties logging into your account! Below are some possible solutions to explore: 1) You may have ordered on our site previously as a guest & not actually created a password associated with your email address.

How Do I Edit Or Remove Items From My Cart?

To edit or remove unwanted products from your cart, click on "Cart" in the right-hand corner of your page. Next to each product in your cart, you'll see "Price" and "QTY"(quantity). To edit the quantity, type the desired quantity in the QTY field. Th

My Credit Card Was Declined, But I Have Funds In My Account.

This can happen for a few reasons, but the most common would be an "AVS Mismatch". This means that the billing address entered, does not match what your bank has on file for you. If you check to make sure the billing information entered at checkout m

Can I Pay Using PayPal?

Yes! Please apply any coupon codes you'd like to use at the beginning of the checkout process, there will not be an opportunity to apply coupon codes after completing your payment through PayPal. Our coupon code policy is one coupon code per order. A

How Do I Buy Annmarie Skin Care?

Yeah!  We are excited you're interested in our products.  :) We sell our products on our online shop here.  We also have retailers that carry our products throughout the U.S. and in some international distributor locations. Those listings can be foun

Why Are Your International Shipping Costs So High?

We understand that shipping internationally can be expensive. We're doing our best to work with international shipping costs! Please know that the shipping choices that are shown on the website are the real cost of getting your order to you—including

How Much Would Your Products Cost to Ship to Me?

The best way to calculate shipping is to add the item(s) you would like to the cart and click on "Checkout." After entering your shipping address you’ll be able to choose a shipping method to find out how much it will cost. Please note that there is

I am having order issues, can you send me an invoice?

Yes! Please write to [email protected] and list out which items you would like to purchase, and any discount code names, if you might have one you would like to use. We will promptly send you an invoice with the discount which will make checking

Where can I buy Annmarie Skin Care products in Canada?

We're happy to share that we have a distributor in Canada, Inspire Beauty. You can explore their selection of our products at Inspire Beauty. We also service Amazon in Canada, which can be a convenient source for you to purchase our products.

What should I do if PayPal isn't working for me?

Thank you for reaching out, and I’m so sorry to hear that PayPal is not working for you right now! We are aware that there are occasionally issues with this part of the site. Here are a few steps you can try:. If you’ve tried these steps and are stil

I'm having trouble logging into my account. What should I do?

Thank you so much for your patience!. If you’re experiencing issues logging in, you can resolve this by creating a new account with us. Just be sure to use the same email address as your previous orders if you’d like to see your order history. To cre

Your products are too expensive. Do you have any special offers or promotions?

Why are Annmarie Skin Care products priced as they are?. Our pricing reflects our commitment to using the highest quality organic and wild-crafted ingredients, our meticulous sourcing practices, and the use of premium packaging like Miron glass to pr

Do you auto-enroll customers in recurring payments or deliveries when purchasing Sample Kits or other products?

Thank you for your interest in our products! We want to assure you that we never auto-enroll anyone in any sort of recurring payments or deliveries, especially with our Sample Kits. These kits are designed as a one-time purchase to allow you the oppo

What are the payment installment options available for orders?

We offer two convenient options for payment installments on our orders:. Shop Pay Installments: When you select Shop Pay at checkout, you'll have the option to pay in installments. Simply look for the pop-up offering installment payments during check

How can I purchase Annmarie Skin Care products?

What are the options for purchasing Annmarie Skin Care products?. There are several convenient ways to purchase our products:. Online: You can purchase directly from us online at shop.annmariegianni.com. In Stores: Our products are available at vario

How do I purchase an Annmarie Skin Care gift certificate?

To purchase a gift certificate, simply follow these steps:. Click HERE to access our gift certificate page. Select the desired amount from the drop-down menu labeled "Please Select". Choose the quantity of gift certificates you wish to purchase. Clic

How can I remove items from my cart on your website?

We understand that sometimes things can get busy, and you might want to adjust your cart contents. Here's how you can easily remove items from your cart:. Log in to Your Account: Visit our website and log in to your account. Access Your Cart: Navigat

Do you have a physical store I can visit?

We regret to inform you that we have closed our office, which also served as our store, during the pandemic. Currently, we operate entirely remotely and do not maintain a physical retail location. However, you can find our products available for purc

Why can't I use a discount code on products from the Favorites Brand Collection?

Our Favorites Brand Collection features a curated selection of products from various brands that we wholesale. These products are not eligible for discounts like our own Annmarie Skin Care products. We aim to support smaller businesses and offer dive

Why can't I use a discount code on products from the Essentials Collection?

Our Essentials Collection is priced affordably year-round to ensure accessibility for everyone seeking clean skincare products. Because these items are already offered at a lower price point, they are excluded from our discount code promotions. Can I

Trouble Applying Coupon to Subscription Items

We're sorry to hear about the trouble you're having applying your coupon!. Why can't I apply my coupon to my order?. Coupons cannot be applied to items that are set up as subscriptions. Our coupon exclusions also include sample kits, select trial siz